These Terms and Conditions govern access to and use of the website, the services provided, and the contractual relationship between customers and the store.
By accessing the website or placing an order, customers agree to be bound by these Terms and Conditions in full.
The store reserves the right to update these terms to reflect operational, legal, or technical requirements.
Customers may browse the website and place orders without creating an account.
If a customer chooses to register an account, accurate and complete information must be provided, and login details must be kept confidential.
The store reserves the right to suspend or terminate accounts in cases of misuse, provision of false information, or violation of these Terms and Conditions.
All products displayed on the website are subject to availability at the time an order is placed.
Product information, including images, descriptions, and prices, may be updated to ensure accuracy prior to order completion.
All prices are shown in Australian dollars (AUD) and include applicable taxes in accordance with Australian regulations.
In the event of an obvious error in product information or pricing, the store reserves the right to cancel the order and issue a full refund.
Customers are responsible for reviewing all order details carefully before placing an order.
Accepted payment methods include Visa, MasterCard, Discover, Diners Club, and JCB.
All transactions are processed through secure HTTPS and SSL connections.
After an order is submitted:
An order confirmation email is sent to the customer.
Payment is considered complete once authorised by the payment provider.
Orders are generally processed within 1–5 business days after payment confirmation.
After payment has been successfully completed, orders are generally processed within 1–5 business days (Monday to Friday, excluding public holidays).
Processing Cut-Off Time:
Customers will receive an email notification once their order has been dispatched.
For more information, please refer to our Shipping Policy.
If cancellation is no longer possible, customers may wait for delivery and then submit a return request in accordance with the applicable return procedure.
For more information, please refer to our Order Cancellation Policy.
To qualify for a return or exchange, all of the following conditions must be met:
The store doesn’t offer direct exchanges because the goods are handled by external warehouses, stock levels vary, and every return requires quality checks, processing, and separate shipping.
For more information, please refer to our Return and Refund Policy.
The store collects only the personal information necessary for order processing, communication, and service improvement, in accordance with applicable privacy requirements.
All content on the website, including text, images, logos, layouts, designs, and software components, is protected by intellectual property laws.
Unauthorised use of website content without prior written consent is prohibited.
The store is not responsible for damages resulting from improper use of the website or purchased products.
The store is not liable for temporary service interruptions, technical failures, or events beyond reasonable control.
Liability for intentional misconduct, gross negligence, or personal injury is not excluded where required by law.
These Terms and Conditions may be modified to improve services or comply with regulatory requirements.
The latest version is published on the website and applies from the date of publication.
For enquiries regarding these Terms and Conditions, please contact us using the details below.
Address: APT BLK 424 SERANGOON CENTRAL #10-320 #15-68, SINGAPORE 550424, SINGAPORE
Phone: +65 (836) 94761
Email: needhelp@homigetnest.com
Business Hours: Monday to Friday, 9:30 am – 4:30 pm (excluding public holidays)
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